The Best Solution For Companies With A Large Percentage Of Remote Staff
Simply stated: If a large portion of your staff works from home, or you have more than four or five remote/satellite offices, then a “Fully Hosted” system is the ideal solution.
There is no more cost-effective way to connect remote workers and offices than with a Unified Communications Solution—which is what a “Hosted” Phone System is today.
The benefits of having so many people connected from so many different locations is obvious. Specifically regarding the phone system, everyone can easily call and/or answer and/or transfer calls to everyone else, regardless of their physical location… This even includes making and receiving calls via Mobile and/or Desktop Apps.
Must Have Appropriate Infrastructure
As stated above: Literally Everything that happens on a “Hosted” Phone System has to use the Internet.
This means each location and user must have solid, reliable Internet service available, as well as the correct network hardware to allow Voice traffic to have the priority on the network over the Data traffic.
If the Internet goes down at any location, those users will not be able to communicate through the Physical Phones and Desktop Apps… Not Even To The Phone 10 Feet Away In The Same Building. They may be able to function with the Mobile Apps, but only if they have them, and have them (and the FailOver Configuration) programmed correctly.
Everything “Hosted” Relies Wholly On The Internet.
If The Internet Is Down, So Is Your Business.
